Per Khaleej Times report on 5th September, 2018
The UAE’s Federal Tax Authority has appointed Planet as its exclusive tax refund operator for the Tourist Refund Scheme which will be rolled out in November 2018.
Designated spaces will be provided where tourists can easily reclaim taxes through an electronic system, without any human involvement. The digital system determines the taxes that are eligible for a refund and then reimburses tourists.
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https://www.khaleejtimes.com/business/vat-in-uae/vat-refund-for/-uae-tourists-to-start-in-november
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